PROBLEM: ICR2 WON'T INSTALL IN WINDOWS 98 SECOND EDITION

This error normally occurs when installing Win95 programs to a Win98 Second Edition operating system. This program is fully compatible with Windows 98; however, the older installation utility is having some difficulties recognizing the newer Win98 Second Edition operating system. Follow the steps below to resolve this error.   First, make sure all of your programs are closed. To do this, complete the following steps. These steps must be carried out before starting the program every time. • Press the Ctrl, Alt and Delete keys on the keyboard all at once. This will open a CLOSE   PROGRAM box. Locate EXPLORER and SYSTRAY listed in this window. • For any item except EXPLORER and SYSTRAY, click on the item once to highlight it. • Click on the END TASK button. This will return you to the Windows Desktop. • Repeat steps 1-3 until the only items listed in the CLOSE PROGRAM Box are EXPLORER and   SYSTRAY.   Now run MKCOMPAT: • Click on START, choose RUN. • In the OPEN text line type MKCOMPAT. • Click on OK. • From the MAKE COMPATIBLE program window select FILE. • From the FILE menu select CHOOSE PROGRAM. • After the CHOOSE PROGRAM window appears make sure that the LOOK IN field contains the   X: drive (where X is the letter of your CD-ROM drive). If it does not contain the CD-ROM drive   letter, click on the down arrow to the right of the LOOK IN box and choose the CD-ROM drive   icon. • Click on the SETUP.EXE icon once with the left mouse button to highlight it. • Click on OPEN at the bottom left of the screen to accept the file name and return to the   MKCOMPAT window. • Click in the empty box next to GIVE MORE APPLICATION STACK SPACE to place a checkmark   in the box. • Click on FILE and choose EXIT. • Click on YES to save the compatibility settings for SETUP.EXE. Next, follow the steps below to install the program. • In the OPEN field, type X:\SETUP (for X, substitute the letter of your CD-ROM drive) and click   OK. • Choose INSTALL on the screen that appears. • Click INSTALL on the Sierra installation screen. • At the prompt to perform a system test, click NO. • Ignore the system test results and click YES to continue.   At this point the installation will proceed normally.   *** IMPORTANT *** It is necessary to uncheck the MKCOMPAT boxes after installing the program to prevent problems with future 32-bit setup files. Follow the remaining steps below to do so. • Click on START and choose RUN. • In the OPEN text line type MKCOMPAT. • Click on OK. • From the MAKE COMPATIBLE program window select FILE. • From the FILE menu select CHOOSE PROGRAM. • After the CHOOSE PROGRAM window appears make sure that the LOOK IN field contains the   X: drive (where X is the letter of your CD-ROM drive). If it does not contain the CD-ROM drive   letter, click on the down arrow to the right of the LOOK IN box and choose the CD-ROM drive   icon. • Click on the SETUP.EXE icon once with the left mouse button to highlight it. • Click on OPEN at the bottom left of the screen to accept the file name and return to the   MKCOMPAT window. • Click in the checked box next to GIVE MORE APPLICATION STACK SPACE to remove the   checkmark from the box. • Click on FILE and choose EXIT. • Click on YES to save the new compatibility settings.

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